This Privacy Policy describes how Talavera Solutions LLC, doing business as Promptshelf.ai ("Promptshelf," "we," "us," or "our"), collects, uses, stores, shares, and protects your information when you use our cloud-based SaaS platform (the "Service"). Your privacy is important to us. We are committed to protecting your personal data and handling it responsibly. By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree with the practices described in this policy, please do not use our Service.
We collect various types of information to provide and improve our Service. This data falls into the following categories:
When you register for an account, we collect personal information you provide directly to us, including:
• Identification Data: Your name and email address.
• Professional Data: Your company name and job title (if provided).
• Authentication Data: Your password or Single Sign-On (SSO) credentials.
• Subscription Data: Billing and payment information, which is securely processed by a third-party payment processor. We do not store your credit card details on our servers.
When you use the Service, we collect data you create, upload, or interact with:
• User-Created Prompts: The text-based prompts, templates, and variations you create, edit, and store on the Platform.
• Organization Data: The tags, categories, and organization systems you use for your prompts.
• Usage and Interaction Data: Your interaction history with prompts and other Content, including search queries and filter preferences.
We automatically collect information about how you use and interact with the Service:
• Device and Browser Information: IP address, browser type, operating system, and device identifiers.
• Activity Logs: System performance, error logs, and navigation patterns.
• Analytics Data: Information on which features you use, how frequently you use them, and the time and duration of your sessions.
We use the information we collect for the following purposes:
• To Provide and Maintain the Service: To create and manage your account, process your subscriptions, and enable core functionalities like prompt management and organization.
• To Personalize Your Experience: To provide a customized user experience, including prompt recommendations and content tailored to your preferences.
• To Improve Our Service: To improve our services, we analyze aggregated and anonymized data about feature usage, such as the frequency of prompt creation and the popularity of certain categories. We will never use your private, user-created prompts to train machine learning models without your explicit, opt-in consent.
• For Communication: To send you service-related emails, such as account notifications, subscription updates, and support communications. We may also send you marketing communications about new features or offers, from which you can opt out at any time.
• For Security and Fraud Prevention: To protect the integrity and security of our Service, prevent fraudulent activity, and enforce our Terms of Service.
• For Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not sell your personal data to third parties. We may share your information with trusted third parties only in the following circumstances:
• With Your Consent: We will share your information with third parties when you provide us with explicit permission to do so.
• Service Providers: We may share your data with third-party vendors, consultants, and service providers who perform services on our behalf, such as:
o Cloud Hosting: Google Cloud Services for data storage and processing.
o Payment Processing: Secure third-party payment processors for billing.
o Analytics: Tools that help us analyze user behavior to improve the Service.
• For Legal Reasons: We may disclose your information if we are required to do so by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others. • Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We implement a variety of industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These measures include:
• Encryption: Data is encrypted both in transit (using TLS/SSL) and at rest.
• Access Control: We use role-based access controls and authentication systems to limit access to your data.
• Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Physical Security: Our cloud infrastructure, provided by Google Cloud Services, maintains robust physical security measures.
We retain your personal data for as long as your account is active or as needed to provide you with the Service. We also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
• Account Deletion: Upon receiving a deletion request sent to support@promptshelf.ai, all personal data, including your account information and created prompts, will be permanently deleted from our production systems within 30 days. We may retain certain data as required by law (e.g., billing records).
• Anonymized Data: We may retain and use anonymized or aggregated data indefinitely for our business purposes, such as service improvement and analytics.
You have several rights regarding your personal data. We are committed to honoring these rights: • Access and Correction: You have the right to access and update your account information at any time. • Data Portability: We plan to offer a feature that allows you to export your data in a structured, commonly used format. This feature is not yet available. • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data by emailing support@promptshelf.ai. Upon receiving a request, we will delete your data within 30 days, in accordance with applicable law. • Communication Preferences: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
Our primary data processing and storage facilities are located in the United States. Your information may be transferred to, and processed in, the United States, which may have data protection laws different from your country of residence. By using the Service, you consent to the transfer of your data to the United States.
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information as soon as possible.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Service. Cookies are small data files stored on your device. We use them for:
• Authentication: To keep you logged into the Service.
• Preferences: To remember your settings and preferences.
• Analytics: To understand how you interact with our Service. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Service.
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this document will indicate when the policy was last revised. We will notify you of any material changes by posting the new policy on our website or by sending you an email. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data rights, please contact us at: Talavera Solutions LLC support@promptshelf.ai
